Shipping & Returns
 
Shipping Information
All prices on the website include FREE standard shipping worldwide. Your LEKOCH® Products are shipped from our warehouses located in China. It will take 1-2 business days to process your order. We ship Monday through Saturday, excluding weekends and holidays. You will receive a confirmation e-mail with the tracking link once your order ships. Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. 
 
 
 
 
 
 

            Shipping Service                                      Shipping FREE

 

     Standard Shipping          

     Within 10 - 30 working days                            FREE (orders under $160)


  

     Express Shipping              

     Within 3 - 7 working days                                FREE (orders above $160)

Notice: Standard Shipping usually takes 10 - 30 days to arrive, however in rare cases they can take up to 60 days.

Returns & Refunds
  1. You have 30 days to return your item(s) from the date of delivery. The item(s) needs to be new, unused and in its original packaging in a saleable condition.
  2. You are responsible for all Returns shipping costs. We recommend that you send your set back with a tracking option because Lekoch will not be responsible for lost packages.
  3. You must contact us prior to sending your return. You may contact us by e-mail at sales@lekoch.com. We always guarantee a response within 24 hours and will be happy to help you!
  4. A full refund will be provided to the original method of payment after we have received, inspected and confirmed that the returned products were not opened.
  5. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund. 
 
Convenient Payment

All major Credit cards are accepted and processed securely with PayPal.

© 2023 by Ceramic-Studio.

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