Lekoch FAQS

CAN YOU SHIP TO MY COUNTRY?
We can ship our products to almost every country and can offer a free shipping service for most of them.
 
HOW LONG WILL SHIPPING TAKE?
All orders are processed within 48 hours and shipped out within 7 business days.
Standard Shipping: Within 10 - 30 working days, FREE (orders under $160)
Express Shipping: Within 3 - 7 working days, FREE (orders above $160)

WHEN WILL I RECEIVE TRACKING INFORMATION?
Within a week of your order being sent, you will receive notification of your tracking number. 
If you do not receive your tracking number within 7 business days, please contact us!

HOW CAN I PAY?
We accept all major credit cards ( MasterCard, Visa and American Express ) as well as PayPal.

I ONLY RECEIVED PART OF MY ORDER?
Items will occasionally ship separately at no additional cost. Each package will be assigned a tracking code and you will be notified via our automated tracking system if this is the case for your order.

HOW CAN I RETURN MY ITEM?
If you are not 100% satisfied, please contact us within 7 days of receiving your order.

HOW DO I CONTACT LEKOCH WITH QUESTIONS NOT ADDRESSED HERE?
If you have questions or feedback, we'd love to hear from you! Please contact us at Arya@lekoch.com or here.
Convenient Payment

All major Credit cards are accepted and processed securely with PayPal.

© 2023 by Ceramic-Studio.

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